FAQs

1. What types of sarees do you offer?

We offer a wide range of sarees, including:

  • Traditional sarees (e.g., Banarasi, Silk, Cotton)
  • Designer sarees
  • Party wear sarees
  • Bridal sarees
  • Printed and embroidered sarees

2. How can I place an order?

You can place an order directly on our website by selecting your favorite sarees, adding them to your cart, and proceeding to checkout. Follow the prompts to enter your shipping and payment details.

3. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards
  • Net Banking
  • UPI (e.g., Google Pay, PhonePe)
  • Wallets (e.g., Paytm)
  • Cash on Delivery (COD) – subject to availability

4. How long does it take to process and ship my order?

Orders are processed within1-2 business daysafter payment confirmation. Standard shipping takes5-7 business days, while express shipping takes2-3 business days.

5. Do you offer international shipping?

Currently, we only ship withinIndia. For international shipping inquiries, please contact us at contact@richasarees.com.

6. What is your return policy?

We accept returns within7 daysof delivery, provided the product is unused, unwashed, and in its original condition with all tags and packaging intact. Please refer to our Return and Cancellation Policy for more details.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier partner’s website.

8. What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us immediately at contact@richasarees.com. We will arrange for a replacement or refund at no additional cost to you.

9. Do you offer customization or personalized sarees?

Yes, we offer customization services for select sarees. Please contact us at contact@richasarees.com to discuss your requirements, and we will do our best to accommodate your request.

10. How can I contact customer support?

You can reach us via:

  • Email: contact@richasarees.com
  • Phone: +91 9897 000 000
  • Address: Tower-D2 , G06 Amrapali Kingswood, 201301

Our customer support team is available from 10 AM to 6 PM, Monday to Saturday.