Privacy Policy

At Richa Sarees, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or create an account.

Order Information: Details of the products you purchase, order history, and preferences.

Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

Communication Data: Records of your interactions with us, including emails, chats, and customer support inquiries.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your feedback and browsing behavior.
  • To send you promotional offers, newsletters, and updates (only with your consent).
  • To comply with legal obligations and protect against fraud or unauthorized transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering orders (e.g., shipping carriers, payment gateways).

Legal Authorities: When required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to the processing of your data.
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us at contact@richasarees.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.