Shipping and Delivery Policy
At Richa Sarees, we aim to deliver your beautiful sarees to your doorstep as quickly and efficiently as possible. This policy outlines our shipping methods, delivery timelines, and other important details to ensure a smooth shopping experience.
1. Shipping Methods
We offer the following shipping options:
Standard Shipping: Delivered within 5-7 business days.
Express Shipping: Delivered within 2-3 business days (subject to availability and additional charges).
2. Delivery Areas
We currently ship to India. For international shipping, please contact us at contact@richasarees.com for more information.
3. Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Timelines
Standard Shipping: 5-7 business days after processing.
Express Shipping: 2-3 business days after processing.
Please note that delivery timelines may vary depending on your location and unforeseen circumstances such as weather conditions or logistical delays.
5. Shipping Costs
Free Shipping: We offer free standard shipping on all orders above [Insert Amount, e.g., ₹2000].
Flat Rate Shipping: A flat rate of [Insert Amount, e.g., ₹100] is applied to orders below [Insert Amount, e.g., ₹2000].
Express Shipping: Additional charges of [Insert Amount, e.g., ₹200] apply for express delivery.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier partner’s website.
7. Undeliverable Orders
If a delivery attempt is unsuccessful due to an incorrect address or the recipient’s unavailability, the package will be returned to us. In such cases:
- We will contact you to confirm the correct address and reship the order (additional shipping charges may apply).
- If you no longer want the product, we will issue a refund after deducting the shipping costs.
8. Delays in Delivery
While we strive to deliver your order on time, delays may occur due to reasons beyond our control, such as:
- Natural disasters or extreme weather conditions.
- Logistical issues with our courier partners.
- Incorrect or incomplete address provided by the customer.
- If your order is significantly delayed, please contact us at contact@richasarees.com, and we will assist you.
9. Lost or Stolen Packages
If your tracking information shows that the package was delivered, but you have not received it, please contact us immediately. We will work with the courier partner to resolve the issue.
10. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us.